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Finance and Accounting Outsourcing

Procure to Pay

Vendor Management

Complete Vendor master data management from Onboarding to payment processing

Invoice Processing

In-house Capability of PO and NON-PO invoices, with and without GST (Domestic and foreign)

Help Desk Support

Answering queries (phone, email, vendor portal) pertaining to payment, and account statement, complains and feedback- both from Vendors and commercial team

T&E Management

Managing employee expenses (boarding, lodging, conveyance, entertainment and airfare) both through Concur and non-concur (for some regions), also through KDS

Payment Run

Managing 3000+ payments/month, via scheduled and adhoc payments, through fund transfer, debit from Bank (authorization through portal), BACS and CHAPS- to vendors, employees, contractors, Agents

Payment Reconciliation

Vendor account and GRIR reconciliation in place (fortnightly/monthly/quarterly), Also GRN reconciliation.

Report and Control

SOX controls in place, payment blocks and removal through standard DOP, cleanup activities such as POs with zero value, inactive vendor accounts, unclaimed expenses by employees (after time tolerance)

In-house Procurement portal and Invoice Processing Workflow

Exposure of deploying workflow/case management tools such DMS, Omni flow, AP TRAC, Hiperos, BPACK, reidsoft, digital cockpit.

Order to Cash

Order Management

In-house team available equipped with niche experience in order management, order fulfillment, cancellations, refunds, deductions, complaints and resolutions

Customer Master

A complete range of customer on boarding including credit, health check, KYC verification and updating the ERP including 3rd party verification

Cash Application

ACH, wire transfer, Bank remittances and statements, secured RSA token to login to bank websites downloading receipts and auto applications- success rate 90%. Also OCR is in place to pick details from PDFs/images of payment advices from customers and apply cash in SAP or any other ERP


Complete cycle of collection and keeping a track of all our aging bucket, recording conversations with customers and embedding into ERP, recording minutes of the call in ZCNOTES (SAP) & ERP, BW (SAP NETWEAVER Portal) in place which is integrated with SAP for overall AR/outstanding, DSO, dunning etc.

Customer Help Desk

Answering queries (phone, email, Customer portal) pertaining to customer outstanding, complains and feedback- both from customers and sales team

Bank Reconciliation

Daily Bank Rec in place, between bank statements and books of accounts, followed by bad debts provision

In-house Auto application platform


Record to Report

  • GL Accounting & Reconciliation-End to end reconciliation platform from creating journal entries, provisions, book closure, approvals and uploaded reconciliation statements
  • Intercompany Accounting- End to End Interco transactions including Netting also leveraging SAP (FAGLL 03)
  • Fixed Assets Accounting- Experienced team of resources managing end to end fixed assets accounting including asset addition, transfer, retirement, depreciation and Inventory management
  • Customized compliance In-house tool for reconciliation and Reporting


  • Segmental Reporting-End to controlled system with P&L analysis with different segments like SMG&A (Selling, marketing general & administrative cost
  • Cost Benefit Analysis- Overall cost analysis with favorable and unfavorable comparison to Budget/Forecasting
  • MIS & BI Reporting-Preparation of actual dash board and reporting with one click solution with In - house tools
  • Planning, Budgeting & Forecasting-End to end Trend analysis with cost managers/legal entity/controllers & finance managers for a proper Planning and budgeting followed by forecasting trend, with fluctuation analysis
  • Financial statement - Complete control on preparation and analyzing financial statements and financial reporting task

RPA implementation

Data Interaction between Systems


Data Analytics, Business Intelligence, Data Visualization & Reporting


  • M&A support and due diligence
  • Pricing and solution
  • Product mix analysis, product wise profitability
  • Cost optimization
  • Treasury management and long term funding
  • Make or buy decision

Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations

About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.