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Market Research and Analytics Services

Market research is important for every business, and should not be just a one-off activity. Successful businesses conduct research on a continual basis to keep up with market trends and to maintain a competitive edge. Regardless of whether you’re starting or expanding your business, market research is vital to understanding your target market and increasing sales.

Business owners conduct research for various reasons and given that business analytics is a highly specialized function, companies are partnering with research and analytics outsourcing providers to build successful strategies and solutions.

Leaders in delivering offshore market research, providing end-to-end solutions to research houses and corporate clients.

Inspection Services:

  • Proposal Research
  • Study Design
  • Proposal Compilation
  • Questionnaire Design Support

Investigation Services:

  • Questionnaire Checking
  • Telephone (CATI) Personal Interview (CAPI) and Web Surveys
  • Field Work Monitoring
  • Panel Management (Online/Telephonic)

Data Management/Processing:

  • Data Entry of Paper/Scanned Questionnaires
  • Open End Coding
  • Data Transcription for group discussions
  • Data Validation and Cleaning
  • Tab Plan / Weighting Plan
  • Content Analysis for group discussions

Presentation/Report Writing:

  • Report Validation, Tabulation and Analysis
  • Posting and Charting of Tabulation Data
  • Presentations and Reports in PowerPoint / MS Word / PDF

Market Landscape and Trends - In-depth assessment of a market opportunity, covering market size, audience, competition and trends.

Strategic Summaries - Short crisp presentations on market landscape or trends summarizing key happenings.

Competitive Profiles - Deep-dive analysis, quick profiling or tracking of competitors.

Existing Information Synthesis/Audits - Audit and classification of existing research from analysis of multiple internal sources (existing research or data) or external sources (syndicated reports, media).

Factbooks/Research Resource Books - Data books capturing statistics on markets, customers and competition from accepted sources, presented in highly formatted Excel/PowerPoint.

Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations

About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.