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Mission and Values

Mission

"To create value for global customers and grow collaboratively, by being the Epicenter of producing excellent services, exceptional leaders and innovative technologies."

Values

Innovation : Share process improvement ideas across all levels and evolve constantly in the dynamics of a fast-paced business.

Collaboration : Work as a team and collaborate to achieve common goals.

Integrity : Create an honest, trusting environment and share accountability.

Customer Focus: Concentrate both on Internal Customers (Employees & Vendors) and External Customers (People that we talk to which are not a part of Epicenter).

Agility : Ability to move quickly and easily. Finding ways to complete the tasks faster.


 
 
 
Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations



About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.