Epicenter is a leading provider of Business Process Management (BPM) and IT solutions since 2001. Our delivery centers are located in Mumbai suburban, India. We work with global Fortune 500 companies across various industry sectors, helping them build agility, transform operations and drive better business outcomes. Demonstrated performance and relentless focus on customer experience over the years have positioned us as the partner of choice for contact center services across the customer lifecycle.
We take pride in being the ‘First ITES Organization in India’ to have an Integrated Management System – PAS 99:2012 (Quality Management system – ISO 9001:2008 and Information Security Management System – ISO 27001:2013). We are also amongst the first BPO’s in India to achieve Payment Card Industry (PCI) compliance for our facility.