Epicenter Technologies, India's Leading Call Centre, BPO.

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News & Media

TATVA Award 2015.

Achievements – Awarded Best Contact Center 2015 by one of India’s largest insurance providers.

"Epicenter awarded as the best partner in the Inbound Contact Center Email category at the annual TATVA awards. Recognizing us as the preferred partner by one of the largest insurance providers in the country.

This was achieved through delivery of exceptional performance, superior customer experience and value add for this client"

USA
+ 1 855 - 884 7592
+ 1 888 - 420 6570
INDIA
+ 91-22-6758 2800
+ 91-22-6758 2850

Recent Highlights

Our Expertise
People
People are an invaluable resource, as people are also a representation of Epicenter to the public. The people in an organization are the "brains behind the machine."

Operational Excellence
Operational Excellence is Epicenter’s philosophy of organizational leadership that focuses on the application of a assortment of values, systems, and tools toward the viable improvement of key performance metrics.

Quality and Compliance
Consistent up training on regulatory frameworks and compliance related material along with robust processes and technology to prevent any unwanted makes our operations 100% secure on any data trusted with us.

What Does Epicenter Offer?

Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations

About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.