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Utilities

As science looks towards discovering newer and more renewable sources of energy and utilities, the global competitive market has made it imperative for retail utilities companies to establish low cost optimizations through all their entire service lines. Epicenter understands the challenges faced by today’s utility service providers and can provide various comprehensive outsourcing solutions to Utility and Energy companies to improve their business performance.

Our range of services include:

  • Customer care
  • Meter Dispute handling
  • Account-related inquiries
  • Billing issues and queries
  • Reminder calls for Bill payments
  • Collection of Outstanding bills

 
 

What Does Epicenter Offer?
 
Jobs at Epicenter: There are currently 100 open positions

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About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.