E-commerce
Global trade in today’s environment requires adaptability to several channels and platforms of exchange which Epicenter has deep understanding and experience of. From being online and able to shop for clothes to ordering for food and drinks, everything in today’s world is available at the click of a button. Mobile applications have made the supply chain shorter than ever before. Most emerging economies have E-commerce as their most rapidly growing vertical. E-Commerce has become an important tool for businesses worldwide not only to sell to customers but also to engage them. This is where Epicenter steps in and makes a difference in all transaction and customer interactions that an online shopper has to make with the company.
Our range of services include:
- Handling Customer enquiries
- Payment Processing
- Technical queries
- Fraud Analysis and Prevention
- Customer service and payment processing
- Customer Satisfaction surveys
- Tele-sales
- Receivables Management