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Board of Directors

Ken Eldred
Ken has found many successful companies including Ariba Technologies, Inc. (NASADQ: ARBA) the leader in the internet Business-to-Business industry and which has reached a market valuation as high as $40 Billion. He was also Founder, Chairman and CEO of Inmac a company which he took Public in 1987 and grew to $400 million in yearly revenues as the first business to sell computer products, supplies, and accessories by direct mail and later merged with MicroWarehouse.

In 1988 the Institute of American Entrepreneurs named Ken Eldred Retail Entrepreneur of the Year for the San Francisco Bay Area and he is a past member of the Young President’s Organization. He has also been involved politically serving on the Finance Committee for the George W. Bush Campaign in 2000. Ken has a track record of 30 years plus in customer services and is currently also Chairman of the Board of Advisors of Parakletos Ventures

Pravin Gandhi
A pioneer in the IT industry (30 years experience) and an active private equity investor in the technology sector in India. He co-founded the Hinditron Group of companies (India’s first IT Company) which merged with Digital in 1988 (now HP).

Pravin serves on the board of several public and private corporates in India. He is currently the president of TiE Mumbai and a past president of the Manufactures Association of Information Technology, (an IT manufactures association in India). He was also formerly a member of the NASSCOM executive council.

Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations

About Us

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.