Call +1 925 208 0632 for Business Solutions
Contact Epicenter

Privacy Policy

EPICENTER has created this Privacy Policy to demonstrate our firm commitment to protecting information you submit. This Privacy Policy only applies to transactions made, and data gathered, on epicentertechnology.com and does not apply to any other transactions with EPICENTER.

You can visit EPICENTER’s websites without revealing your identity. There are times, however, when we may request information to better serve you as an existing or prospective client. Please know that EPICENTER does not sell, distribute, or give your personal information to any third party without your knowledge and consent except to provide products or services in which you have expressly displayed an interest, when you have given EPICENTER your permission, or under the following circumstances:

  1. When working with contracted outsourcing partners who work on behalf of EPICENTER. These partners are subject to strict confidentiality agreements.
  2. Additionally, these companies are not extended any independent right to share this information with their partners.
  3. If we should have to respond to legal action, subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
  4. We believe that there is a necessity to share information in order to investigate, defend or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  5. We may transfer your information in case of any acquisition or merger within the company. This transition will take place with full disclosure of this Privacy Policy and the commitments expressed herein.

You may be asked to share information, such as your name, address or e-mail identification. These requests are made to improve communications, make content from our website accessible in a legal manner, and to enable us to provide a subscription service. It is our intent to protect the privacy of any shared information that is personally identifiable.

EPICENTER takes data security seriously and provides access permission to systems that contains such data only on a need to know basis.

EPICENTER may occasionally partner with other third party companies in web-based promotions. However, EPICENTER shall not be liable for any personal information submitted to external vendors or to any website linked to this site. EPICENTER also recommends that any website visitor, accessing the www.epicentertechnology.com website as an employee of a company, abide by the privacy practices and security guidelines of the corporations they represent. EPICENTER’s website team recognizes that the receipt, transmission, distribution, or propagation of unwanted emails (Spam) as a major concern. We will abide by all anti-Spam legal regulations when emailing any and all information out from EPICENTER. If you would like EPICENTER to delete/edit/remove personal information collected about you, please send an email to info@epicentertechnology.com with ‘REMOVE’ mentioned in the subject line.

Cookies :

Like most websites, EPICENTER uses web cookie technology to help keep track of the information such as, but not limited to, your Internet Protocol Address (IP), Internet Service Provider (ISP), Operating System, the website from which you have arrived, and the date and time of your visit.

EPICENTER uses cookie information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve the site experience. We also use cookies to deliver content specific to a visitor’s interests and to facilitate the retrieval of information so a site visitor does not have to re-enter information each time they visit the website. If you are using one of the market leading browsers and are uncomfortable accepting cookies from our website, you may erase and/or disable the acceptance of cookies in your browsers administrative tools. Disabling your browser in this manner may result in a compromised experience of www.epicentertechnology.com or other websites you regularly visit.

Nature of Data on the Internet :

EPICENTER intent is to keep secure any personal information that you submit to us, and EPICENTER will continue to take steps to maintain the security of our website, infrastructure, and facilities. However, the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to any website connected to the Internet, you assume some risk (though minimal) of a third party obtaining that information. To guard against this threat we advise that any individual using the Internet as a communications medium take steps to educate themselves on the risks and take necessary steps to address them as best as possible. These steps include, but are not limited to, using encryption software and installing anti-spyware on your system.

Changes to this Privacy Policy :

We may modify, alter, or update this Privacy Policy at any time, so we encourage you to review this policy frequently. We will not provide individual notice to you of changes to this Privacy Policy.

 
 
 
Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations



About Us

“Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 3 Billion Kalyani Group, a leading industrial house in India, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.”