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Datacenter Outsourcing

Data centers are the foundation of your organization's IT infrastructure and every company has different data needs. That's why Epicenter data center outsourcing engagement begins with a conversation about your business objectives, and ends with a custom solution designed to meet your strategic goals, maximize your IT budget, and save you money.

With Epicenter’s Data Center Outsourcing Services, you choose the solution that works best for your organization

  • You select the platform , the software , the usage level and degree of support that most closely matches your business
  • You control the length of the commitment.
  • You retain control of your data, application and system software.

Increase efficiency, flexibility and business value

Epicenter Data Center Outsourcing Services allow you to realize real business value by offering cost-effective, ready-to-run computing power and capacity matched to your specific business requirements and changing needs.

Epicenter Data Center Outsourcing Services offer:

  • South Asia’s First Uptime Institute Certified TIER-IV IDC in Mumbai delivering 99.999% guaranteed uptime
  • Epicenter provides collocation, interconnectivity between customers, a secure and fault tolerant Tier IV environment to house equipment – business servers and network equipment, a telecommunications Point of Presence (POP), or internet content delivery infrastructure
  • In addition, the model provides local access to ISPs and Telcos that reside within the facility, and basic trouble shooting assistance called Remote Hands.
  • Epicenter Data Centre is designed to provide a robust power infrastructure with the highest level of reliability. This ensures the highest level of Uptime availability to our customers
  • Epicenter state-of-the art Heating/ ventilation/ Air Conditioning (HVAC) system is a key feature of the premium infrastructure at its data center.
  • Epicenter data center is constructed with cutting edge Fire detection and suppression systems that limit the potential for damage in the event of fire. Key feature of the fire detection and suppression system includes Dual alarmed, heat and smoke rate of rise detection and VESDA system

Services

  • Colocation,
  • Racks & Cabinets,
  • Interconnection services,
  • Telco Access,
  • Management & Around-the-clock Technical Support
  • Foreseeable monthly pricing
  • Support for legacy systems
  • Hardware and system software
  • World-class security
  • Disaster recovery
  • Flexibility to expand capacity
  • Ability to adopt new technologies

 
 
 
Jobs at Epicenter: There are currently 100 open positions

Certifications & Associations



About Us

“Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 3 Billion Kalyani Group, a leading industrial house in India, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988.

Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.

With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.”